Normally, we will shipping your order in 24 hours on working days. customize products need more time, you can email to us to know details.

Shipping cost is charged per the delivery options you will choose on checkout page. if you need some other shipping way, just contact us.

Once your package leaves our warehouse, we'll send you a shipment notification email. This email includes the carrier name, tracking number, shipping date and items' details. You can click the tracking number to track your package on the carrier's website.

If you have already received your order and find that it is damaged, please take photos or videos on site and send them to us. OverAllCable will be in direct contact with the carrier to resolve the issue as quickly as possible, avoiding more inconvenience caused to you. Once get approval that damage is caused by shipping, your account manager will guide you how to return damaged ones to us for an exchange or refund.

We are here to help. Any questions, you can refer to our FAQ for help, or Contact Us.

By default, we will send your order to your billing address. If you need to ship to another address, please choose "ship to a different address". The delivery address contact number is your billing contact number. If you choose the "Debit or Credit Card" payment provided by paypal, please cancel the "ship to the billing address" in the information column.